While it is very important to recognize the healthcare industry benchmarks and accreditations that Milford Regional has accomplished as a progressive healthcare system in 2017, it is also important for our community to understand the extraordinary efforts made by our nurses, volunteers and other partners on a daily basis that contribute to the excellence in care we strive for at Milford Regional. Congratulations – and thank you – to those recognized below for all they brought to the health of our community in 2017.
Milford Regional Nurses are Second to None
As part of Milford Regional’s Nurses Week celebration every year, a Nurse of Distinction is selected who demonstrates Milford Regional’s values in his/her professional practice by providing exceptional care. This year, peers in each unit of the hospital chose nominees for this prestigious honor. At a heartwarming presentation, the nurse manager recognized each nominee for her quality work and character. The 2017 nominees were: Cheryl Hamel, RN (Emergency Department), Samantha Titlebaum, RN (MP1), Erin Henry, RN (Consigli), Lisa Gervais, RN (ICU), Melissa Levitt, RN (Gannett), Jenn Ferreira, RN (Informatics), Gabby Coffin, RN (Gannett), and Sharon Pellerin, RN (Maternity). We are pleased to announce the 2017 Nurse of Distinction was Lisa Gervais, RN from the ICU.
Pictured (left to right): Karen Kmetz, RN, Director of Inpatient Services; Veronica Erasquin, RN, ICU Nurse Manager; Lisa Gervais, RN, 2017 Nurse of Distinction; Judy Kelly, VP of Patient Care Services and Edward Kelly, President & CEO.
Volunteers are Vital to Milford Regional
Milford Regional is blessed with a group of extraordinary volunteers that bestow the Medical Center with their gift of giving daily. In 2017, 511 volunteers provided 34,404 hours of support to patients and staff.
oooAs the hospital has evolved, so has the role volunteers play in providing more patient interactive assistance. In 2017, a new program was developed with the Surgery Center nursing staff that called for a Surgical Family Liaison Volunteer. The goal was to enhance communication between family members and the Surgery Center staff, keeping families up to date with time expectations and the location of patients. This sensitivity to the concerns of family members has been much appreciated and the feedback has been very positive. It goes without saying that everyone at Milford Regional owes a debt of gratitude to these generous volunteers for all that they do every day.
Pictured: Volunteer Dolores McDonough was recognized in 2017 for 10,258 hours of service to Milford Regional. Teresa Carboni (not pictured) had top honors with 12,160 hours of service!
Milford Regional Receives Employment Award from Massachusetts Clubhouse Coalition
Milford Regional received the 2017 Annual Employer Award from the Massachusetts Clubhouse Coalition, celebrating its employer partnership with Crossroads Clubhouse. The award recognizes the hospital for choosing to diversify their workforce by employing adults and young adults with psychiatric disabilities through Crossroads Clubhouse, an employment and recovery center located in Hopedale.